Shipping Method & Delivery Timeline

Upon placing your order, you will immediately receive a confirmation email. Once your order has shipped, we will send you a second email containing detailed tracking information so you can follow your package’s journey to you.

Understanding Delivery Time:

Total Delivery Time = Processing Time + Shipping Time

  • Processing Time: This is the time needed to get your order ready to leave our warehouse. It includes selecting your items, conducting thorough quality checks, and carefully packaging for shipment.
  • Shipping Time: This is the duration it takes for your items to travel from our warehouse to your designated delivery address.

Estimated Delivery Schedule:

At momoguo, we are committed to delivering an exceptional shopping experience. We proudly offer free worldwide shipping.

  • Expected Delivery Time: Below, you will find the estimated delivery times to various countries. Please use this as a general guide.

If you have any questions or need further assistance, please do not hesitate to Contact Us.

Expected Delivery Time

Area

Time

United States, Canada,Spain, Germany, France,United Kingdom,Japan,Korea,Thailand, Philippines, Singapore, Vietnam, Hongkong, Taiwan, Malaysia

6-15 Business Days

Netherlands,Belgium,Luxembourg,South Africa

6-15 Business Days

Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Austria, Denmark, Greece, Ireland,Australia,New Zealand, Switzerland, Italy

7-20 Business Days

Brazil, Mexico,Russia, Ukraine, Colombia, Peru, Chile, Argentina

10-25 Business Days

Other Countries

30 Days

1. Normal delivery

Same-day delivery. The express number will be sent to your email in about three days. You can check the waybill information.

2. Preparation time

Some products require preparation time of about two days and then normal delivery.

3. Long time of not receiving goods

If the goods have not been received for more than 90 days, we will regard it as lost goods. We can refund you.

4. Returns

If the goods are damaged or defective after you receive them, we can return them for you.

5. Other issues

If you have any questions about us during the transportation of goods or after receiving them, you can contact us to handle it for you. Please contact our customer service team
Email : support@momoguo.com